Fix: Why Screenshot Not Working Windows 10

Contents

Are you encountering issues with capturing screenshots on your Windows 10 device? You’re not alone. Many users experience problems with the screenshot function, preventing them from capturing and sharing their screen effectively. In this article, I will explain why the screenshot is not working in Windows 10 and provide you with solutions to fix the issue.

Whether you are unable to take a screenshot, experiencing problems with the print screen key, or your screenshots are not saving properly, there are troubleshooting steps you can follow to resolve the problem. By understanding the underlying causes and implementing the right solutions, you can regain the ability to capture screenshots effortlessly.

Key Takeaways:

  • Windows 10 users may encounter issues with the screenshot function, preventing them from capturing and sharing their screen effectively.
  • The screenshot not working issue can be caused by various factors, including conflicts with background programs, incorrect usage of the print screen key, outdated keyboard drivers, and more.
  • Enabling the Print Screen key to launch the Screen Snipping feature can enhance the screenshot experience in Windows 10.
  • Other potential solutions include closing background programs that may conflict with the screenshot capture, updating keyboard drivers, running the hardware troubleshooter and updating Windows 10 to the latest version.
  • If all else fails, you can explore alternative methods for capturing your screen by using third-party applications.

How to Enable Print Screen Key to Launch Screen Snipping in Windows 10

One way to address the screenshot issue in Windows 10 is by enabling the Print Screen key to launch the Screen Snipping feature. This allows you to easily capture and annotate screenshots using the Windows Snip & Sketch tool. By following a few simple steps, you can activate this feature and enhance your screenshot experience.

To enable the Print Screen key for screen snipping in Windows 10, follow the steps below:

  1. Open the Start menu by clicking on the Windows icon located in the taskbar.
  2. Type “Settings” in the search bar and click on the “Settings” app.
  3. In the Settings window, click on “Ease of Access.”
  4. On the left sidebar, click on “Keyboard.”
  5. Scroll down to the section titled “Print Screen.”
  6. Toggle the switch next to “Use the PrtScn button to open screen snipping” to the “On” position.

Once you have enabled the Print Screen key to launch screen snipping, you can press the Print Screen key on your keyboard to open the snipping toolbar. From there, you can choose the type of snip you want (such as rectangular, freeform, or full-screen) and capture the desired area of your screen. The captured screenshot will open in the Snip & Sketch tool, where you can add annotations or save it for future use.

By making use of the Print Screen key as a shortcut to launch screen snipping, you can streamline the process of capturing screenshots in Windows 10. This method provides a convenient and efficient way to capture and annotate content from your screen, whether it’s for personal or professional use.

Now that you know how to enable the Print Screen key to launch screen snipping in Windows 10, you can take full advantage of the Snip & Sketch tool to capture and annotate screenshots with ease. This feature offers flexibility and convenience, allowing you to capture specific portions of your screen and make annotations to highlight important details. Say goodbye to the screenshot not working issue and embrace a seamless and efficient screenshot capture experience on your Windows 10 device.

Solution 1 – Stop Background Programs

Certain background programs can interfere with the Print Screen function in Windows 10, causing conflicts and preventing successful screen captures.

One specific program that users have reported conflicts with is Movavi, an image editing software. If you have Movavi or any other similar background program running, it is advisable to close it before attempting to take a screenshot.

Closing these programs can help resolve the issue and allow for proper screen capture functionality.

How to Stop Background Programs:

  1. Right-click on the Windows taskbar and select Task Manager. Alternatively, you can press Ctrl + Shift + Esc to open the Task Manager directly.
  2. In the Task Manager window, navigate to the Processes tab.
  3. Look for any programs that may be running in the background and causing conflicts with the Print Screen function.
  4. Select the program and click on the End Task button to close it.

After closing the background programs, try taking a screenshot again using the Print Screen key or the desired key combination. This should resolve any conflicts and allow for successful screen captures.

stop background programs

Common Background Programs that can Conflict with Screenshots

ProgramDescription
MovaviAn image editing software that can interfere with the Print Screen function in Windows 10.
Adobe PhotoshopA popular photo editing software that may conflict with screen capture functionality.
CamtasiaA screen recording and video editing software that may interfere with screenshot capturing.

Solution 2 – Check if You’re Using Print Screen Correctly

When the Print Screen function is not working, it’s crucial to verify if you’re using it correctly. On certain devices, you may need to press an additional key, such as the Function (Fn) key, in conjunction with the Print Screen key to successfully capture a screenshot. Trying different key combinations such as Fn + Print Screen or Fn + Windows key + Print Screen can help determine if the Print Screen functionality is being utilized correctly.

Make sure to test various combinations to identify the correct key combination for your specific device. If you’re unsure about the specific requirements of your computer, consult the user manual or visit the manufacturer’s website for more information.

Properly using the Print Screen key and any associated key combination is essential to successfully capture screenshots on your Windows 10 device.

Common Key Combinations:

  • Fn + Print Screen
  • Fn + Windows key + Print Screen
  • Other possible combinations specific to your device

By ensuring that you are using the correct key combination, you can effectively troubleshoot and resolve issues with the Print Screen function on Windows 10.

Solution 3 – Update Your Keyboard Drivers

Outdated keyboard drivers can cause issues with the Print Screen function in Windows 10. It is recommended to update your keyboard drivers to ensure proper communication between the keyboard and the operating system. By updating your keyboard drivers, you can resolve any compatibility issues and improve the functionality of the Print Screen feature.

To update your keyboard drivers, follow these steps:

  1. Open the Device Manager by pressing the Windows key + X and selecting “Device Manager” from the menu.
  2. In the Device Manager window, expand the “Keyboards” category.
  3. Right-click on your keyboard device and select “Update driver” from the context menu.
  4. Choose the option to search automatically for updated driver software.
  5. Windows will search for the latest driver software for your keyboard and install it if available.
  6. Once the driver update is complete, restart your computer.

Updating your keyboard drivers can help resolve compatibility issues and ensure that the Print Screen function works as intended. It is recommended to periodically check for driver updates to keep your system running smoothly.

If you have a standard PS/2 keyboard, you can also try uninstalling the keyboard drivers and letting Windows automatically reinstall them. This can sometimes fix issues related to outdated or corrupted drivers.

Solution 4 – Run the Hardware Troubleshooter for Your Keyboard

If you’re experiencing issues with the Print Screen function in Windows 10 and the previous solutions didn’t work, don’t worry. Windows 10 provides a built-in hardware troubleshooter that can automatically detect and resolve problems related to your keyboard. By running the hardware troubleshooter, you can troubleshoot and fix any underlying issues that may be causing the Print Screen not working problem.

To run the hardware troubleshooter for your keyboard, follow these steps:

  1. Click on the “Start” button in the bottom left corner of your screen.
  2. In the search bar, type “Troubleshoot settings” and open the corresponding result.
  3. Scroll down and click on the “Keyboard” option under “Find and fix other problems”.
  4. Click on the “Run the troubleshooter” button and wait for Windows 10 to detect and analyze any keyboard-related issues.
  5. Follow the on-screen instructions to apply the recommended fixes and resolve the problem.

If the hardware troubleshooter detects any issues, it will provide you with the necessary steps to fix them. By utilizing this feature, you can effectively troubleshoot keyboard issues that may be interfering with the Print Screen function on your Windows 10 device.

Remember, running the hardware troubleshooter is a straightforward and user-friendly way to diagnose and fix keyboard problems. Give it a try if you’re still unable to capture screenshots using the Print Screen key.

hardware troubleshooter

Expert Tip:

If the hardware troubleshooter doesn’t resolve the issue, you can also try updating your keyboard drivers, as outdated drivers can sometimes cause problems with the Print Screen function. Additionally, double-check that you’re using the correct key combination to capture screenshots, as different keyboard layouts may require additional keys. Exploring alternative screen capture methods or updating Windows 10 to the latest version can also be effective solutions.

Solution 5 – Update Windows 10 to the Latest Version

Updating Windows 10 to the latest version can often resolve various issues, including problems with the Print Screen function. It is recommended to regularly check for updates and install any available updates to ensure that your operating system is up to date. This can potentially fix bugs, introduce new features, and address compatibility issues that may be causing the screenshot problem.

To update Windows 10 and fix the Print Screen issue, follow these steps:

  1. Click on the Start button in the bottom left corner of your screen.
  2. Go to Settings.
  3. Select Update & Security.
  4. Click on Windows Update in the left-hand menu.
  5. Click on the Check for updates button.
  6. If there are any available updates, click on the Download and install button.
  7. Wait for the updates to be installed.
  8. Restart your computer.

By keeping your Windows 10 up to date, you ensure that you have the latest security patches, performance improvements, and bug fixes. This can greatly improve the functionality of the Print Screen key and resolve any issues you may be experiencing.

It is important to note that the process of updating Windows 10 may vary slightly depending on your specific device and operating system version. However, the general steps outlined above should apply to most Windows 10 installations.

Make sure to check for updates regularly to ensure that your system is always running the latest version, which can help prevent and resolve various issues, including the screenshot problem you are encountering.

update Windows 10

Solution 6 – Find an Alternative Way to Capture Your Screen

If the Print Screen function continues to not work, you can explore alternative methods for capturing your screen. There are several third-party applications available that offer different features and capabilities for capturing screenshots on Windows 10. Some popular options include Lightshot, Camtasia, Skitch, Snagit, and VideoProc. These applications provide additional functionalities beyond the default Print Screen key.

If you’re looking for a lightweight and user-friendly option, Lightshot is a great choice. It allows you to capture screenshots with ease and offers basic editing tools to annotate and share your screenshots.

If you need more advanced screen recording and editing capabilities, Camtasia is a comprehensive solution. It not only allows you to capture screenshots but also record high-quality videos, edit them, and add various effects and annotations.

Skitch is another popular screenshot application that offers simple yet powerful features. It allows you to capture screenshots, annotate them with arrows, text, and shapes, and share them effortlessly. With Skitch, you can enhance your screenshots and make them more visually appealing.

If you’re looking for a professional-grade screenshot and screen recording tool, Snagit is a top choice. It offers a wide range of features, including scrolling capture, video recording, and advanced editing options. Snagit is widely used by professionals and offers a comprehensive solution for all your screenshot needs.

For users who require more extensive video processing capabilities along with screenshot capturing, VideoProc is an excellent option. It not only allows you to capture screenshots but also offers video editing, conversion, and other advanced features.

alternative screen capture methods

Troubleshooting Print Screen Not Working on Windows 10

When you encounter issues with the Print Screen function in Windows 10, it can be frustrating to find a solution. However, by following the troubleshooting steps outlined in this section, you can effectively address the problem and get your screenshot capabilities back on track. Whether you’re unable to capture a screenshot, experiencing print screen key problems, or facing issues with your screenshots not saving correctly, the following troubleshooting methods can help you fix the issue.

1. Stop Background Programs

Some background programs, such as Movavi and other image editors, can interfere with the Print Screen function in Windows 10. To resolve this issue, it is advisable to close any applications that might conflict with the screenshot capture feature. Exiting these programs can often restore the functionality of the Print Screen key.

2. Check if You’re Using Print Screen Correctly

Ensure that you are using the Print Screen key correctly. On certain devices, you may need to press an additional key, such as the Function (Fn) key, along with the Print Screen key to capture a screenshot. Trying different combinations, like Fn + Print Screen or Fn + Windows key + Print Screen, can help determine if the Print Screen function is functioning properly.

3. Update Your Keyboard Drivers

Outdated keyboard drivers can also cause problems with the Print Screen function. It is advisable to update your keyboard drivers through the Device Manager. By searching for updated driver software and installing the latest version for your keyboard, you can ensure better communication between the keyboard and the operating system, potentially resolving the screenshot problem.

4. Run the Hardware Troubleshooter for Your Keyboard

If updating the keyboard drivers doesn’t solve the issue, try running the hardware troubleshooter in Windows 10. This built-in feature can automatically detect and resolve problems related to the Print Screen function not working. By running the troubleshooter, you can diagnose any underlying problems and apply the appropriate fixes.

5. Update Windows 10 to the Latest Version

Updating your Windows 10 operating system to the latest version can often resolve various issues, including problems with the Print Screen function. Regularly checking for and installing available updates ensures that your OS is up to date, which can address bugs, introduce new features, and resolve compatibility problems that might be causing the screenshot issue.

6. Find an Alternative Way to Capture Your Screen

If all else fails, consider using alternative methods to capture your screen. There are several third-party applications available that offer additional features and capabilities beyond the default Print Screen key. Some popular options include Lightshot, Camtasia, Skitch, Snagit, and VideoProc. These applications can provide alternate solutions for capturing screenshots on Windows 10.

By troubleshooting the Print Screen not working issue in Windows 10 using the methods outlined above, you can identify the specific cause of the problem and apply the necessary fix. Experiment with different solutions until you find the one that resolves the issue for your system, allowing you to once again capture screenshots effortlessly.

Conclusion

The Print Screen function is a valuable tool for capturing and sharing screen content on Windows 10. However, encountering issues where the screenshot is not working can be frustrating. Fortunately, by following the solutions provided in this article, you can troubleshoot and fix the screenshot not working problem on your Windows 10 device.

Whether the issue is caused by conflicting background programs, incorrect usage of the Print Screen key, outdated keyboard drivers, or other factors, there are effective solutions available. It is important to approach the problem with the right steps to quickly restore the functionality of the Print Screen key.

By implementing the troubleshooting techniques and solutions discussed in this article, you can address the screenshot problem and regain the ability to capture and share screenshots effortlessly. Don’t let the Print Screen issue hold you back. Take control of your Windows 10 device and continue capturing and sharing your screen content hassle-free.

FAQ

Why is the screenshot not working in Windows 10?

There can be various reasons for the screenshot not working in Windows 10, such as conflicts with background programs, incorrect usage of the Print Screen key, outdated keyboard drivers, or compatibility issues.

How to enable the Print Screen key to launch Screen Snipping in Windows 10?

To enable the Print Screen key to launch the Screen Snipping feature in Windows 10, follow these steps: 1. Open the Settings app. 2. Go to “Ease of Access” and select “Keyboard”. 3. Toggle on the “Use the Print Screen key to open screen snipping” option.

How can I stop background programs from interfering with the screenshot function?

To stop background programs from interfering with the screenshot function in Windows 10, close any applications that may conflict with screen capture, such as image editors like Movavi. Exiting these programs can help resolve the issue.

What should I do if I’m not able to use the Print Screen key correctly?

If you’re not able to use the Print Screen key correctly, try pressing an additional key, such as the Function (Fn) key, along with the Print Screen key. Different combinations like Fn + Print Screen or Fn + Windows key + Print Screen can help determine if the Print Screen function is working as intended.

How do I update my keyboard drivers to fix the Print Screen not working issue?

To update your keyboard drivers in Windows 10, follow these steps: 1. Press the Windows key + X and select “Device Manager”. 2. Expand the “Keyboards” category and right-click on your keyboard. 3. Select “Update driver” and choose the option to search for updated driver software automatically. 4. Install the latest driver version for your keyboard if any updates are found.

How can I run the hardware troubleshooter for my keyboard to fix the Print Screen problem?

To run the hardware troubleshooter for your keyboard in Windows 10, follow these steps: 1. Open the Settings app. 2. Go to “Update & Security” and select “Troubleshoot”. 3. Click on “Additional troubleshooters”. 4. Scroll down and select “Keyboard”. 5. Click on “Run the troubleshooter” and follow the on-screen instructions to diagnose and fix any keyboard-related issues.

Should I update Windows 10 to the latest version to fix the Print Screen issue?

Yes, updating Windows 10 to the latest version can often resolve various issues, including problems with the Print Screen function. Regularly check for updates and install any available updates to ensure that your operating system is up to date.

Are there alternative methods to capture my screen if the Print Screen function is not working?

Yes, there are several third-party applications available that offer different features and capabilities for capturing screenshots on Windows 10. Some popular options include Lightshot, Camtasia, Skitch, Snagit, and VideoProc. These applications provide additional functionalities beyond the default Print Screen key.

How can I troubleshoot the Print Screen not working issue in Windows 10?

To troubleshoot the Print Screen not working issue in Windows 10, follow these steps: 1. Check for conflicts with background programs. 2. Ensure correct usage of the Print Screen key. 3. Update your keyboard drivers. 4. Run the hardware troubleshooter for your keyboard. 5. Update Windows 10 to the latest version. 6. Explore alternative screen capture methods or applications. By following these troubleshooting steps, you can resolve the Print Screen issue in Windows 10.

How can I fix the screenshot not working issue in Windows 10?

By following the provided solutions and troubleshooting steps, you can fix the screenshot not working issue in Windows 10. Whether it’s enabling the Print Screen key to launch Screen Snipping, stopping background programs, updating keyboard drivers, running the hardware troubleshooter, updating Windows 10, or finding alternative screen capture methods, there are effective ways to resolve the problem and regain the ability to capture screenshots on your Windows 10 device.

Leave a Comment